Vodacom horrible service

<p>I called three departments of Vodacom this morning who could not answer as to why my number has an areer balance meanwhile my contract with them was canclled months ago. The one person kept saying this department will fix it and I was on the phone for 16 mins without a solution!!!!</p> <p> </p> <p>They eventually told me to email their legal department of which I received no response?? This is unfair</p> <p>cancellation on my number was done the 7 July 2016</p> <p>I signed a cancellation form showing that I have R0.00 amount due to Vodacom</p> <p>Now when I went to do a sim swap 3 weeks ago the consultant advises me that my number owes Vodacom money</p> <p>What happened between July and now for the number to incur costs????</p> <p>I have not been on contract for months now and I owe Vodacom money???</p> <p>This is unacceptable!!!!!!</p> <p>This is horrible service on Vodacoms behalf!!!!</p>