YM
Yvette M

1 reviews | Active since Dec 2016

11 Jan 2017, 13:08

Vodacom horrible service

<p>I received an email from a Vodacom employee to confirm my account which was in arrears because of lack on record keeping on their side had been settled but this week i keep getting calls from debt colltors on the behalf on Vodacom; on to of that I have also received a bad credit record because of Vodacom.</p> <p>This is horrible service!!! I will never take anything with Vodacom ever again</p> <p>No one at this business is able to sort out this mess? are you kiddig me?</p> <p>I cant even get anyone from Vodacom to sort this out for me as they have **** on their communication to me. </p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 15:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team