VODACOM - Horrible Fiber Customer service after being a loyally customer for more than 2 years

My Vodacom fiber customer for 2 years now but i have never had such horrible customer service, I have moved house within the same complex they were unable to do a relocation that is less than a meter away they rudely told me that i have to wait a month while they continue debiting my account when i asked to cancelled telling them i use the WIFI for work they told me they will organize an interim LTE to use its nearly a week with no WIFI, I have not been able to do any work which is what pays by bills. I don't recommend Vodacom to anyone i will name and shame and I'm sure MTN and RAIN will provide better services, I have been moved around to 4 different sales people with no help every time i call its a different person even if I give them my SR number i have to explain every time the purpose of my call that is bull imagine how much airtime and Data i have bought while they are DEBITING MY ACCOUNT POOR SERVICE INDEED, I WILL DIFENATELY SPREAD THE WORD OF THEIR POOR SERVICE TO THE COMPANY I WORK FOR AND MY FAMILY .