vodacom horrible customer service

<p>Morning, not a good one thou, I have had it with vodacom this morning, been phoning customer service since 6:50 till 10:50 and gave up, spoke to 7 different consultants who transfers me from cape to kairo.... I upgraded my contract last month and took the combo deal of 2 vodafone smart tabs at a cost of 209.00 pm, they than deliver one tab only, which I returned and called them again 19 may and the confirmed its been reversed, so we do another deal, a combo of 2 power tabs for 218.00 pm instead...next day 20 may, I receive my upgrade....but its the two smart tabs and not the power tabs, so I call upgrades and they can only see the smart tabs on their system...so I accept the package, a week later. They deliver the power tabs, the same ones which they did not have on the system the time I signed for the smart tabs , I return the power tabs with the courier and call vodacom again, they again confirm, they see one active upgrade which is the smart tab combo...and also confirm that I wont be billed incorrectly because of this mess up... than month end comes,.and guess what...vodacom debits 531.00 extra from my bank account...and now I cannot get one single person in the whole of south africa to fix this mess up, or even give me a simple answer on what the hell is going on....i need vodacom to fix my bill, refund the unauthorised deduction and simply just wake up,its late in the day already.... .. thank you</p>