VODACOM = HORRIBLE!

If I could I would give a 5 star service for TERRIBLE service. I cannot get through to anyone through any type of communication and I have paid my contract every month upto date but I have no airtime or data and I cannot do my work! This is delaying me and it is absolutely unacceptable. I cannot log in to my my vodacom account to see what is going on. Someone needs to contact me ASAP and provide me with an instant solution. The vodacom website is down and has been down since last week! What type of zoo is vodacom running!