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Pule M
1 reviews | Active since Nov 2022
20 Nov 2022, 15:31
Vodacom horrible
My Fibre been down since November 10th. Every time I call their customer 'care' someone apologizes and tells me that they'll escalate and that's the story I get from them daily. Horrible and insulting customer service.
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Vodacom's replyOfficial
20 Nov 2022, 16:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2022, 16:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team