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Andrew M
1 reviews | Active since Jul 2015
07 Sept 2020, 15:23
Vodacom ********** Service
Have been trying to cancel the insurance on my line for over 7 months , the service at Vodacom is ********** at the moment , every time over the last year and half that i have had to deal with Vodacom its been an absolute nightmare.
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Replies (2)
Vodacom's replyOfficial
07 Sept 2020, 15:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2020, 15:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andrew M's updateReviewer Update
05 Oct 2020, 08:38Recieved my bill again Vodacom decided to credit one month instead of 7 months from February 2020 , scary thought is the fact that i only know if they have done anything when you recieve your bill , zero communication , Vodacom is excessively disapointing
AM
Andrew M's update05 Oct 2020, 08:38
Reviewer Update
Recieved my bill again Vodacom decided to credit one month instead of 7 months from February 2020 , scary thought is the fact that i only know if they have done anything when you recieve your bill , zero communication , Vodacom is excessively disapointing