Vodacom ********** service

<p>Dear Vodacom</p> <p> </p> <p>I have to complain about your ********** service you gave to me and your ******* deduction of R5496 from my savings account.</p> <p>So let me inform you how *****ed up your company has become with *******ion all the way through.</p> <p> </p> <p>On the 28 February 2017 from noon my cell phone just stopped working with no communication from Vodacom.</p> <p>After many phone calls and many complaints I found out what the problem was Yet you were still not able to resolve this.</p> <p>This is when I logged a call to find out what the problem was.</p> <p>Reff: Customer Comm ID : 1- 4828R9wyh</p> <p> </p> <p>On 24/02/2017 @19:30 call was logged on your side with Description</p> <p>Standby, Suspected subscription ***** ********** 594 smart M+ (ID : 1- ********** ********** )</p> <p> </p> <p>GovenderII Vodacom Direct rewardsco</p> <p>Tried to add a second line to my account (seemed they succeeded!!)</p> <p>The person who did the ******* activation on my account is : </p> <p>Denzil Muthen</p> <p>Sales Agent: MUTHEND</p> <p>The dealer Id who created the ******* quote is DV17FR1600 </p> <p> </p> <p>I have spoken to your customer care line on many occasions , yet no one seemed to be able to help.</p> <p>Spoked to the following people:</p> <p>Singa</p> <p>Shila</p> <p>Butshi</p> <p>Mokoenou</p> <p> </p> <p>Also spoked to the ***** and risk ( ********** 54 / ********** 605)</p> <p>OUPA @ ********** 127 person there was Makagifo</p> <p> </p> <p>My phoneline was suspended for 10 days, you were not able to resolve any thing.</p> <p>In fact you have manged to steel R5496 from my savings account on 31 March 2017 .</p> <p> </p> <p>I urge you to resolve this urgently as I am going to press ******** charges.</p> <p>Regards</p> <p>Victor Hamman</p>