1 reviews | Active since Dec 2024
Vodacom -Homemark ****
I purchased an iphone 8 0n 19 Dec 2022 on a Vodacom contract through Homemark , the deal came with 2 lines . The phone was excessively overheating and I returned it within the prescribed return period as the model was no longer in production . I returned everything through courier as per Vodacom's instructions and since January 2024 they have been debiting my account they didnt cancel the contract inspite of all my calls . I have gone to different vodacom shops and called different customer service centres and none of them can help cancel the contract and refund me my money . All the Operators tell you is we have escalated but nothing materialises . I was given the Homemark phone number *** )which is forever on switchboard mode ,no one answers. Iam not sure if this is Vodacom's **** side or just their way of fleecing money from clients . As it stands they claim they cant fix it only the nonexistant Homemark can ,but they can debit money from me against for a moot deal with ease . I find this distastefull on the part of Vodacom and I hope this reaches them and remedy my situation .I wonder how many more should get ****med through this unholy alliance of Vodacom and Homemark .
