AS
Anton S

1 reviews | Active since Mar 2018

07 Dec 2021, 22:38

Vodacom home wifi keeps getting worse. No real action from Vodacom,

Still very slow to no internet. All I am getting from Vodacom are lip service. No real action and no real plan to sort out te probleem. I am paying allot of money every month for a very substandard service. Their competition are doing much better, but I am stuck with a 2 year contract for something I am unable to use. Either the service must get better or I want to be able to cancel my contract.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2021, 08:21
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team