Vodacom Home uncapped Deal Fruad

Vodacom Home uncapped 10mbps I signed up for home uncapped but the contract was changed. My internet speed has dropped slow internet reported it but no success. I contacted vodacom cancellation department the quoted me R5300 to cancel my contract . I went to the vodacom store in my area the lady at the store told me that the home uncapped deal was changed and clients have until end of April 2023 to cancel free of charge. So why was I giving a quote when I requested cancellation? Because it was still in April 2023. I want to cancel that contract and take out fibre I can still use vodacom as the ISP but I’m now being pushed around to call cancellation call billing call customer care. What is the solution to my problem? I’ve asked if I cancel and pay will I receive my benefits? I was told no