Vodacom Home internet Problems

I have an unlimited home data deal from Vodacom, cell phone: ***. On the 28th Feb 23, I called and Spoke to a consultant (Athinkosi) to enquire about my router speed and ways to improve it, he did some configurations and during the process, I couldn't connect to the internet anymore as I started getting a message saying I've ran out of data. How can one running out of data on an unlimited deal. I notified him and he promised to send my issue to his manager to sort it out, no call received from the manager, by the end of the call, I had a new problem different from the one I initially called Vodacom for, I even regret making that 1st call. I called again and I was allocated 2GB from unlimited while they resolve the issue in the background, hours later, the allocated GB got depleted and I spoke to manager Timothy, who allocated 5GB and promised it'll last until 29th Feb midnight, the GB expired on the same day they were allocated. On the 29th Feb, the problem is still persisting, I made couple of calls wanting to cancel the deal since Vodacom is no longer keeping to their terms, I was told I'll be charged a penalty fee even though reason for cancellation is due to Vodacom's fault. Spoke to Zanele *** who wanted to allocated 2GB again, which us the maximum they could allocated, which I refused and went to retentions team to discuss way forward. While speaking to retentions, Zanele on her way, without notifying me, added 20 GB and 50 GB, I was even surprised to hear they added some much after being told they could only add 2GB, I was advised that this is to sustain my connectivity while Vodacom sort out the problem, I though this was the end of my problems, NOT WITH VODACOM. Around mid-day 29th Feb, I couldn't connect to the internet again, when I called, I spoke to Makande (Retentions manager, who tried to assist me), he advised that Zanele deleted the 20GB and the 50GB initially allocated, leaving me with no data. I'm now without internet which I'm paying for and all people I spoke to doesn't seem to care. I was also advised that Vodacom allocates 600GB and I only used 150GB for Feb, leaving me with 450GB balance, which, for reason known to Vodacom, I cant use. Spoke another manager (Sisipho) who advised that she spoke to the "client" (Vodacom) and she promised that the remainder of my data would be allocated with 30 min as of 29th Feb 2024 at 14:30. This is a warning to the public, if you want peace of mind from your internet service provider, please stay away from Vodacom.