Vodacom Home Internet not a good idea

Dear Vodacom

I am following up on the promise by you last year "we are aware of the problem and are working on it".

For the last two weeks I have been unable to access the internet through you from about 9am through to and until 5pm.

Each month you bill me for internet service that you are not providing and you hold me to a contract.

Are you redirecting bandwith when there are live TV Broadcasts?

Work or schooling has been impossible during the day.

The only way I was able to get onto the internet today was when I ran an internet speed test. Nothing else loaded.

THE RESULT "0.48

Mbps download

0.02

Mbps upload

Latency: 42 ms Server: Cape Your Internet connection is very slow.

Your Internet download speed is very low. Web browsing should work, but videos could load slowly."

This in not acceptable to not provide the service you are paid to.

Please kindly address this issue and revert soonest.