Vodacom home fibre is the worst

With great dissapoinment I am writing this review. I keep on calling Vodacom about the fibre prices that keep on going up. My first bad experience was when my contract was renewed for a fixed term of 2 years, without me even knowing. Even so, the agreement was that my monthly deduction would stay fixed for the period of the contract. They credited my account with the money that was deducted without my knowledge. 3 months later, the same thing happened. The prices spiked up again without my knowledge/consent. I phoned again, and that agent told me the same thing that my amount will be fixed for the contract period, and then amended the contract period again from that date. They only deducted the agreed upon amount for one month, and then the billed just spiked up again! I then phoned for a third time about the price that was supposed to remain fixed, and that agent went and renewed the contract again for a third time in the same year! If the agents kept on telling me that my monthly payment will stay the same, why is my bill spiking every damn month. The wifi connection is so poor! I tell everyone that ask me about home fibre to not even go close to Vodacom, as they are ****s, and they will regret ever saying yes in the first place to the first contract. I am sick and tired of calling them as my contract keep on being renewed when I phone them. They are a useless bunch. I also work in customer service, but we have never **** to a customer. The customer's can go home with proper answers and satisfied, as their requests have been met. We never go back on our word the way Vodacom does. I have a ****orker as well that is also fed-up with Vodacom, as the agreed upon amount on the contract was not held by, so I would really advise people to stay far away from them.