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Zama N
1 reviews | Active since Aug 2016
29 Aug 2022, 14:12
Vodacom Home Fibre
My home Fibre has been down since the 19th August 2022, and every time a call is logged I am told that it will take 24hrs - 48hrs and only today the query will be escalated to Metro Fibre. I am so frustrated, asthis is the worst company to work with.
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Vodacom's replyOfficial
29 Aug 2022, 16:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Aug 2022, 16:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team