Vodacom home fibre drama

I got my Vodacom home fibre on the last week of January 2021, used it then and moved by end February. I app**** for relocation and sent the form. It was only reviwed in April. Only to tell me they don’t cover my area so I’d have to sign up with another company. I told them to cancel and il find a cheaper one. They’ve been saying they’ll cancel so now I’m told I have to pay for monthly instalments till my cancellation is processed. How am I paying for wifi I’m not using since the 28th of February? I’m being sent bills month to month and they are deliberately slowing down my cancellation. Vodacom is honestly the worst. Should have read the reviews before committing to them.