JD
Joel D
1 reviews | Active since Dec 2023
13 Dec 2024, 18:09
Vodacom home fibre
WiFi has been off since the morning everytime you call them they say technicians are busy🤬 will be back by 18:00 🤷🏽♂️. Please someone advise me on another network except Vodacom home fibre
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Replies (2)JD
Joel D's updateReviewer Update
14 Dec 2024, 17:31Most useless service provider 🤬🤬 can’t wait to change to anyone else. Call centre agents are all asleep working from home. HOW DO YOU DELETE CUSTOMER ACCOUNT and not know. Off for 3 days due to your uselessness. Fellow rsa please be aware of these useless people hope please call me guy makes them broke and close down.
JD
Joel D's update14 Dec 2024, 17:31
Reviewer Update
Most useless service provider 🤬🤬 can’t wait to change to anyone else. Call centre agents are all asleep working from home. HOW DO YOU DELETE CUSTOMER ACCOUNT and not know. Off for 3 days due to your uselessness. Fellow rsa please be aware of these useless people hope please call me guy makes them broke and close down.
Vodacom's replyOfficial
15 Dec 2024, 10:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Dec 2024, 10:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team