Vodacom home fibre

Item: Vodacom
Rating: 1
Author: Silindile S

Have query regarding my bill that was handed over to MBD by vodacom due to a consultant selling us home fibre using lies. Have sent multiple emails to Vodacom to sort this out as my name is negatively affected, every time I try sorting this out I'm told it will be escalated. It's been months now with no solution

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Replies (1)

Vodacom's replyOfficial

01 Nov 2023, 14:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Nov 2023, 14:03

Official