GM
Granthom M
1 reviews | Active since Jul 2019
12 Feb 2021, 09:42
Vodacom holds people hostage
So I have been with Vodacom for over 20yrs. I have a top up data contract and yesterday they just cut my line with no notice... No calls no incoming calls I can't even call customer service!!!
Subscriber collections advised me I need to pay R1000 to open my number in the middle of the month no prior warning nothing.
I called subscriber collections and These geniuses cannot even call me back coz my line is locked!!!
Most Disgusting service ever and my phone I use for work and I can't even work now
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Vodacom's replyOfficial
12 Feb 2021, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Feb 2021, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team