CK
Colin K
1 reviews | Active since Jun 2020
01 Sept 2020, 07:43
Vodacom holding fiber line hostage
We have been waiting for over a month for *********** vodacom to activate our line. Because we are feed up with the service they "offer", we have now canceled our service with them, but they can't even do that right? Vodacom is holding our fiber line hostage so that no other ISP can come and actually assist us. We have now sat without internet for over a month!!! Please hurry up with this cancelation process
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Vodacom's replyOfficial
01 Sept 2020, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CK
Colin K's updateReviewer Update
04 Sept 2020, 09:46Can someone from Vodacom urgently call and assist with his issue. As we are still waiting for ANY action to be made with this. Over a month now and it's the most pathetic service I have ever experienced.
CK
Colin K's update04 Sept 2020, 09:46
Reviewer Update
Can someone from Vodacom urgently call and assist with his issue. As we are still waiting for ANY action to be made with this. Over a month now and it's the most pathetic service I have ever experienced.