1 reviews | Active since May 2016
VODACOM - hogwash ! - ***** INVESTIGATION?
<p>Description:<br />I have been trying for months to open a add a new contract / line to my long standing Vodacom account. All attempts have been rejected due to "***** Investigation" - this is complete hogwash! as my number never was ****** nor has any of my accounts ever been in dispute!</p> <p>Clearly a case of mistaken identity! Non existant and complete ignorance and unwillingness from Vodacom to engage me.</p> <p><br />Resolution Sought:</p> <p><br />1. Confirm 100% that my account is NOT under ***** investigation</p> <p>2. Confirm the Vodacom SYSTEM has been update to reflect above</p> <p>3. Remover temp 4 month "hold" on my account</p> <p>4. Again confirm stupid SYSTEM is update to reflect same</p> <p>5. Approve unconditionally a new line to be opened.</p> <p> </p>
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
