BH
Brian H
1 reviews | Active since Jun 2016
12 Jun 2020, 18:20
Vodacom hits record speeds of 3 megabits. Second.
It's been nearly the whole year already and the data speed received on my Vodacom modem is terrible. Between 3 and 4 megabits per second. Obviously poor service is a company requirement. Part of the job description. You guys should start refunding customers. We pay for a service which you are not delivering.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Jun 2020, 10:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2020, 10:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team