AB
Adri B

1 reviews | Active since Aug 2021

05 Aug 2021, 15:26

Vodacom Hillcrest pathetic service

Vodacom Hillcrest Durban. Absolutely useless branch. I have canceled contracts on 24 March 2021. I submitted emails went inside to Vodacom 3 times. I requested contracts to be canceled. I requested for my monthly invoices and statements I have all the proof and confirmation. Still not done after 4 months. They deduct R24k every month. Well I have no words to express myself. They useless. I have returned the debit order today and move my business to MTN. Hopefully I will get better service. I'll see Vodacom in court. I have all the evidence needed and where their staff member informed me it was an error on Vodacom side. You suck let's see what you going to do to rectify this.

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Replies (1)
Vodacom
Vodacom's reply06 Aug 2021, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team