Vodacom high missed payment cost!!!!

Item: Vodacom
Rating: 1
Author: Christo W

Everytime I miss my Debit order R100.88 gets billed to my account. Vodacom does not want to update the debit order details, as its incorrect. I have to pay it manually through the VodaPay app.

R100.88 is a ridiculous amount for a debit order missed.

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Replies (1)

Vodacom's replyOfficial

05 Aug 2024, 14:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Aug 2024, 14:29

Official