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JK
J K

1 reviews | Active since Feb 2012

29 Mar 2021, 14:48

Vodacom High Data cost

Vodacom is the most expensive network to use, I am really disappointed in the high data cost. I would really like Vodacom to do a early cancellation for me on the number ***.

0
Replies (4)
Vodacom
Vodacom's reply29 Mar 2021, 15:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

JK
J K's update30 Mar 2021, 14:41
Reviewer Update
The day has passed and no one from Vodacom has contacted me, please just do a cancellation for me on ***.
Vodacom
Vodacom's reply05 Apr 2021, 13:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Kindly note that Vodacom does offer cool promotional data. Register the sim card on www.vodacom.co.za and my Vodacom App to get these benefits. Should you still want to processed with a premature cancellation, you can contact *** (Free from any Vodacom simcard) for further assistance and feedback. 

Regards Consumer Website Team 

Best regards,

JK
J K's update06 Apr 2021, 10:35
Reviewer Update
Please send me cancellation quotations for all my contracts ms Kilian ***