Vodacom hides your talk-time totals history

It seems to be impossible to get your total talk-time used from Vodacom for several months. They dont show totals on your itemised bill and if you're a big phone user its VERY laborious to add up all the call times (in minutes and seconds).<br> <br> If you ask on the phone or in store, they can only give you one month at best.<br> <br> It makes it very difficult to choose the correct package when taking a new contract.<br> <br> I recently went into the V&A store (surely one of their flagship stores) to enquire about it. The staff were less than competent! I established that they couldn't help me and that only their customer care consultant could.... but wasn't there. I asked when they would be there and was told that there was no way of knowing which day they were going to be there.<br> <br> I asked if I could leave a message for him to email me the info or at least just to call me back but was told that they couldn't leave a message. I insisted and was eventually told that I could leave a note. I wrote a detailed note about what I needed and left it with the shop person<br> <br> I even took a photo of the guy with the note to prove that he did in fact receive it.<br> <br> Its now 11 day s later and still no reply.