cC
christovandyk C

1 reviews | Active since Jul 2016

28 Jun 2018, 13:54

Vodacom helps other to ***** from their customers

Stop *****ing my money!!! Every month I have to checkup on you to see if some stupid services were loaded on my account! You apparently did me a favor by giving me credit on my account earlier this year. You do not do me a favor by returning money you stole you stupid idiots! Now 3 months later, yet again services are loaded on an account that is not even in a phone, it is in a mobile data device! How about you start protecting your clients against these *****s, rather than exploiting your clients! How many people do you catch without them knowing. I do not want credit, I WANT MY MONEY BACK! I signed a contract with you for specific amount, that is all you are allowed to debit, nothing more. Show me on black and white where I signed for these services you subscribed me too. I think it is time to look at a class action lawsuit against you. Maybe them you will take all this people complaining about the same thing seriously. PROTECT YOUR CUSTOMERS, DO NOT HELP OTHERS TOO ***** FROM THEM . YOU ALLOW IT

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2018, 14:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team