BW
Bennie W
1 reviews | Active since Feb 2022
19 Feb 2022, 14:12
Vodacom helpline is useless
I tried phoning their helpline to change one of my contracts to Pay As You Go but no one answers and when someone does, they keep trying to sell me a new contract instead of listening to what I as a paying customer wants. Totally useless.
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Vodacom's replyOfficial
19 Feb 2022, 16:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2022, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team