1 reviews | Active since Mar 2010
Vodacom helping WASPS to ***** money
<p>Vodacom allowed a WASP to bill on my router account. The Sim card has always been in the router so it is impossible that I could have signed up for any WASP dervice. From May 2017 till June they took R627.11 and the amount will be over R1000 after July. I don't even know what the service is.!!!</p> <p> </p> <p>I have never signed up for any WASP service in my life; like many people out there every now and again a charge pops up and one has to go through hell to get your money back.</p> <p> </p> <p>This is nothing short of ***** and I am going to open a case at the Police and ICASA.</p> <p> </p> <p>Watch out, you have no protection at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
I have not received any feedback from Vodacom. I phoned the call centre and was informed that WASP charges cannot be blocked. I have escalated this to Senior Management in the bank I work for and will get feedback from them. They manage the corporate relationship with Vodacom relating to the thousands of Vodacom simcards my Bank uses for work purposes.
I have not received any feedback from Vodacom. I phoned the call centre and was informed that WASP charges cannot be blocked. I have escalated this to Senior Management in the bank I work for and will get feedback from them. They manage the corporate relationship with Vodacom relating to the thousands of Vodacom simcards my Bank uses for work purposes.