MF
Marzelle F
1 reviews | Active since Oct 2018
29 Jun 2023, 19:37
Vodacom help required urgently please
Previously I have logged a complaint for “”Groot Marico”” NW. All vodacom towers are off again and signal is off for all vodacom users in that area. Please have one of your agents contact me to get a pin location. Pls, my mom is 70 and her sister 68, we can not have no contact with our parents, or no contact with any one in in that area.
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Vodacom's replyOfficial
30 Jun 2023, 08:11 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2023, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team