HP
Heather P
1 reviews | Active since Feb 2021
07 Jun 2021, 15:01
Vodacom Help please
I have been trying to contact Vodacom customer care and the security because i was send via sms OTP numbers threes times for something i know nothing about. So i just want to know if i need to be aware of anything or can i just ignore them. As far as i know this number is for a transaction and i not buying anything. So please Vodacom contact me because it is impossble to contact you.
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Replies (3)
Vodacom's replyOfficial
07 Jun 2021, 15:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jun 2021, 15:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
HP
Heather P's updateReviewer Update
10 Jun 2021, 10:47I am still waiting to be contacted by Vodacom and i still cant get through to your custome care center.
HP
Heather P's update10 Jun 2021, 10:47
Reviewer Update
I am still waiting to be contacted by Vodacom and i still cant get through to your custome care center.
Vodacom's replyOfficial
14 Jun 2021, 15:23Dear Heather Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2021, 15:23
Official
Dear Heather Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised you accordingly. Regards Vodacom Consumer Website Team
Best regards,