1 reviews | Active since Feb 2017

09 Apr 2019, 14:17

Vodacom help and support

Why is it impossible to make contact with Vodacom to resolve a problem. You only get directed to a faq site which does not help me.

0
Replies (2)
Vodacom
Vodacom's reply09 Apr 2019, 15:38
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply09 Apr 2019, 18:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team