BR
Beverley R

1 reviews | Active since Apr 2014

05 Sept 2024, 10:05

Vodacom HELP !!!

I have been trying to pay my phone bill for 4 days on the Vodapay app, only to get error messages. I tried calling Customer service, automated voice tells me to deal with Tobi via SMS. I go through the SMS steps, no joy. HELP!!!!

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Replies (1)
Vodacom
Vodacom's reply05 Sept 2024, 11:59
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team