1 reviews | Active since Apr 2025
VODACOM - HELLO PETER DIVISION EVEN WORSE THAN THE CALL CENTRE!!!!
I have had a complaint pending with Vodacom for the past month. It was escalated to the Hello Peter division, and I spoke to Olivia. I haven't heard from her regarding my query until she called me today. In which she had the arrogance and nerve to make a comment about being unable to reach me but with attitude, so I disconnected the call, and she tried calling back twice! I cannot believe that Vodacom has arrogant, rude and dismissive people working for them. I HOPE OLIVIA REALISES THAT PAYING CUSTOMERS ALLOW FOR HER TO HAVE A JOB. I DON'T WORK FOR YOU, YOU WORK FOR VODACOM CUSTOMERS AND WE SHOULD BE TREATED WITH RESPECT!!!! I DON'T NEED HER TO CONTACT ME AGAIN. TEACH HER CUSTOMER SERVICE AND MANNERS. ARROGANCE CAN ONLY GET 1 SO FAR.
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
