DW
Dawn W

1 reviews | Active since Aug 2016

28 Mar 2018, 16:43

Vodacom Hello Peter Complaint - Ref: 1- *** DATED 14 FEBRUARY 2018 STILL UNRESOLVED!!!!!!!!

I have lodged 2 complaints about the same query since 14 February and nothing has been done about it?! You guys were so blady quick to tell me not to load the reference number on my reviews for ***** purposes but the ACTUAL issue you have not resolved in over 1 month?!?!?! This is down right ridiculous and it is plain to see now that you are so quick to ask for money but when you actually owe it?!?!?!

Vodacom you suck!

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2018, 06:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team