Vodacom heartless service provider

My husband mum has had a stroke she was not able to even make a proper decision. But vodacome sent her a phone that cost 757 per month contract that she can't pay. My husband pays all her bills. How do u give a contract to a person who has no job or can't pay any bills vodacom how. So now when my husband wants to cancel this contract that has arrived and no one to use. Vodacom customer care supervisor Themba Nkosi tells him we can't help you contact headquarters. The women is lieing in Icu high care and my husband is left will bills that he can't pay. How the world vodacom that u can't cancel this contract. This is unheard of. No compassion. Totally unacceptable. If you have any heart contact us.