1 reviews | Active since Aug 2016

16 Aug 2016, 08:59

vodacom headoffice n1 city USELESS

<p>Vodacom has blacklisted my cell number without a cause.</p> <p>I have had my cell phone and same number for more then 3 years and cancelled my contract a long time ago and bought airtime for myself as needed.</p> <p>I noticed my cell was not recieving call and I cannot make any calls.</p> <p>I went to my Vodacom and complained and they have been trying to sort out the issue with Vodacom headoffice for sometime now . I have sent emails with no answer back and have try calling a few times and vodacom headoffice myself does not answer.</p> <p>They are lazy and useless and this is an error they have cause me by putting my cell number down instead of the person they needed to blacklist.</p> <p>Head office N1 city sort my cell out.</p> <p>This is not on and I need my cell for any emergenices and it is useless.</p> <p>MRS I WINK</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2016, 09:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team