SK
Sedick K
1 reviews | Active since Feb 2024
22 Feb 2024, 15:20
Vodacom headache
I paid cellphone cash at Cellucity Canal Walk for a cellphone on my credit card. Vodacom has been charging me for the same handset on my contract for 22 months. I have been to 2 Vodacom stores trying to sort it out with no success.
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Vodacom's replyOfficial
23 Feb 2024, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2024, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team