VODACOM (HEAD OFFICE)

My cellphone has been shut down due to late payment of 3 days. Icannot receive any incoming calls cannot make calls cannot use my Data. Phoned head office on 05/09/17 to find out were i can make the payment. Reply was at any Vodacom store. Ok went to Vodacom store in the mall (Newmarket Mall) waited 15 minutes for service. Staff not even assisting you at all. A young lady came up to me after 15 minutes and asked me if i was helped and i rep**** no i was not. I asked her if i can make a payment on my Contract. Her answer was we do not accept any cash payments. So were do i pay ???????? Went to Checkers in the mall (New Market Money Market) and asked if i can pay my account their. Thay also said no i cannot. My wife insisted that we go to Checkers in Brackenhurst to make the payment at the Money Market. They assisted and took my payment. How can one Checkers take payments for Vodacom client and another not ???????? That is my question. Ok long story short phoned Head Office 05/09/17 after 6:00 and asked thm if they have received the payment. Answer was YES WE DID RECEIVE PAYMENT. Your line will be activated in the next 4 hours. Today is the 07/09/17 and still my phone is offline. Phoned numerous times same story over and over. I need my cellphone for work. I will most definatly cancel my contract as soon as the contract expires. I have been a client for more then 10 years and have never had this problem when i was still at Altech Autopage. Very Bad !!!!

Norman **********

I hope somebody comes back to me as soon possible.