DW
D W
1 reviews | Active since Oct 2019
21 Oct 2019, 23:07
Vodacom head office
I received numerous phone calls a day for a year and recently I started to get these calls from Vodacom head office(Cape Town) on a Saturday asking to speak to the account holder about my account(I'm not the account holder) When I asked the women the reason for her calling she said changes will be made to my contract I'll be paying less per month and receive more data or something. No changes has been made, still paying the same amount per month and receiving same amount of data. So,WHY did she phone ?
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Vodacom's replyOfficial
22 Oct 2019, 08:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Nov 2019, 11:11Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Vodacom's reply05 Nov 2019, 11:11
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance