Vodacom have taken my money

Item: Vodacom
Rating: 1
Author: Penny M

I am still waiting for Vodacom to phone me about my Kwika Card Machine, they say they have tried to phone me, but that is not true, there are no phone calls on my cell phone. They have said I AM UNDER INVESTIGATION, when they have taken my funds, that show on my statement, but I have not received them?? These funds go to support a Safe House in the township. Do not EVER buy a Voda Ksika Card Machine, they ***** your money and then say you are under investigation. If I do not get my funds back, I WILL get a lawyer and will publish this ALL OVER FACEBOOK and the media.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Sept 2024, 21:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Sept 2024, 21:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Penny M's updateReviewer Update

09 Sept 2024, 08:04

VODACOM YOU LIE, YOU NEVER PHONE, PHONE ME - PHONE ME NOW, HERE I AM WAITING FOR YOU TO PHONE AND EXPLAIN WHY YOU STOLE MY MONEY FROM MY BUSINESS AND CHARITY.

Penny M's update09 Sept 2024, 08:04

Reviewer Update

VODACOM YOU LIE, YOU NEVER PHONE, PHONE ME - PHONE ME NOW, HERE I AM WAITING FOR YOU TO PHONE AND EXPLAIN WHY YOU STOLE MY MONEY FROM MY BUSINESS AND CHARITY.