GM
Gary M

1 reviews | Active since May 2015

07 Jul 2015, 20:56

Vodacom have still not responded

This is the message that I received from Vodacom on 30 May 2015 and I am still waiting for a response.<br> <br> Hello Gary Mittens,<br> <br> Thank you for making us aware of your complaint.<br> <br> A consultant will review make contact with you to assist.<br> <br> Kindest Regards<br> Consumer Website Team

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2015, 11:13
Official
Hello Gary Mittens,

On behalf of the Vodacom, please accept our sincere apology for the way your enquiry was dealt with and for any inconvenience caused. This is certainly not in line with Vodacom's aim in achieving service excellence.

Our records reflect that feedback was provided by the Vodacom Repair Centre and the regrettably remains unchanged.

Regards

Vodacom Consumer Website Team