Vodacom have no clue, business account stuff up!!

I had my husband and my number changed over to a business account in April. Vodacom did not cancel our previous individual accounts and now we have been handed over to lawyers because the idiots at Vodacom don’t have a clue what they are doing!! Our individual accounts have been running even though they were meant to be cancelled. I have sent all the proof of payments and proof of debit orders coming off my business account for the contract, which seemed to be too higher grade for the lawyers to understand. The previous account were as follows, that were paid up to date: They were transferred over to the business account: and the first debit order came off 7 May 2021.10.11 Please can you urgently help me!!! I have attached all the docs that I sent the lawyers of proof that all debits have gone off on the business account and our last statement and invoice for the last month of the accounts being on our individual accounts. And if we speak to the accounts department they tell us our account is not in arrears so they cant help??? We are now threatened to be black listed because of Vodacoms stuff up!!