aR
amanda R

1 reviews | Active since Aug 2009

21 Jul 2016, 07:08

Vodacom have lost the plot - yet again

<p>Vodacom have really lost the plot. First I cancel my 3G card in August 2015, pay 5 months subscription as a penalty and they are still after more money.</p> <p> </p> <p>Now my cellphone subscription expires in August, I am counting the days until I am free of Vodacom and now they suddenly sms me to say its April 2017 - ridiculous.</p> <p> </p> <p>Are they so desperate for money and customers that they disengage us further by treating us like kids or worse, dogs.</p> <p> </p> <p>I am counting the days until I am free of their nonsense.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2016, 09:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team