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clive M
1 reviews | Active since Feb 2014
08 Dec 2020, 20:52
Vodacom have gone mad!
For a while I experienced bad service from Vodacom but today I experienced the maximum of Vodacom’s stupidity!!
I have been a client for over 25 years I have been on Vodacom contracts for all these years costing up to r800 per month Never in 25 years my debit order bounced Today i wanted to add a tiny data contract to my existing account which would have costed me an additional r39 per month (500 mb for r39 pm) that’s all. The account was denied. Absurb! In order to get the account opened they now want 3 month bank statements!!! I try to laugh instead of crying Companies so stupid should not be in business Time to change, guys!
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Replies (1)Vodacom's replyOfficial
09 Dec 2020, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
