Vodacom have crossed over to the dark side

<p>I got an invoice from Vodacom that I must pay the end of this month and the out of bundle rates is for more than R4500 !!! Last week I got an sms with the invoice for my cell phone number and immediately contacted Vodacom and logged a call so they can investigate the problem because I never ran out of data or got an sms saying out of data bundle rates now apply and we never I checked my data and saw it is low I would top it up!! But last year or the year before the same thing happened but not such an absurd amount and I logged a call they came back and said I need to pay this there is nothing that they can do( do not know why I believed them) I then asked the guy ( don't know his name but Vodacom knows because they keep all the calls) if he can put a block on my number so that it does not happen again and he said no he cannot if I want a block I must put it on every month myself ( call them every month to do it) now have you been in the phone with them? I cannot stay on the line for half an hour or more for this so what I did is I made sure I stayed in my bundle so it does not happen and if my bundle get low I top it up until now when I got this invoice but never once did I run out of data when I checked or did they send me an sums and say my data is depleted!! When I spoke to the lady last week to log the complaint she said but she can put a lock on my number so they this does not happen again but why did they not do this previously then this would not have happened!! I cannot pay that money I do not have that money lying around to pay them but they just say when I call them they will get back to me and how can I trust their verdict that I really used that data because I trusted the guy to put a block on and he could not but now she could all these lies and deceit!!!&nbsp;</p> <p>If I decide to withhold payment then what will happen I will probably get blacklisted but I cannot pay that money before they come back to me!!!</p> <p>&nbsp;</p> <p>please help this is really absurd that I just need to pay and no way to verify but their word for it!!!</p>