1 reviews | Active since Mar 2014
Vodacom have become incompotent
Hi I'm struggling to get hold of a consultant on 111 & 100 since Saturday 17/02/2018 the numbers only gives self help options and not an option to speak to a consultant it just drops the call..I have wasp services on my phone that I need to stop I even sent STOP ALL TO 30333 3 times and it failed to send.is this the type of treatment we as loyal customers get or is it time to port...my data is being depleted because of the fact that I cannot get assistance with regards to stopping the wasp on my phone.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for the feedback; we apologise that you were not able to reach us when you tried.
This matter is now resolved.
Regards
Moddy
Good day
Thank you for the feedback; we apologise that you were not able to reach us when you tried.
This matter is now resolved.
Regards
Moddy