Vodacom have bad bad service

Vodacom has very poor sales service. Im so upset i have been a client for more than 10 years already. So they call me on the 1st of July 2022 and want to offer me a cheaper contract for more data on my phone and i told then that i will rather look in to something like uncapped data deals. They told me that they have a special, a 10mbps uncapped line, with a wifi router with no restrictions for R449 p/m for 24 months i told them I'll take it, he reads me the terms and conditions, confirms all my details then he's supervisor takes the phone confirms my details and the package im taking and tells me they will deliver in the next 5 working days. Then what happens is they loaded a quote for something whole difrend. After i was calling them and spoke to more than 20 persons by vodavom and went in store, couldn't get help from any one of them they called me eventually and told me sorry i don't qualify for that deal any more, they want to offer me 5 gigs for R129 per month. I told the lady that i don't want it i want the deal that they offered me for the uncapped data se says sorry sir but unfortunately i cant help u with that deal. I also don't understand why they record the calls because a few of the people that i spoke over the phone couldn't find the recording of that day they called me for the uncapped deal. So im now tired of vodacom when my other three contracts expire im going to cancel them all and get a nother service provider