EW
Etiene W
1 reviews | Active since Feb 2021
02 Feb 2021, 15:45
Vodacom have a great difficulty in activating Cellular mobile an Apple Watch
It seems that Vodacom has great difficulty in activating the one number eSIM on apple watch. I have literally spent hours with numerous of their client care people, although very friendly, but not being able to solve the problem of activating cellular on the Apple Watch. Very frustrating. It seems there is a huge lack of expertise regarding Apple Watch Wi-Fi and cellular and the activation of the cellular mobile eSIM. No resolve yet.
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Vodacom's replyOfficial
02 Feb 2021, 20:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Feb 2021, 20:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team