KH
Kagiso H

1 reviews | Active since Apr 2020

13 Nov 2023, 20:04

Vodacom Hatfield store.

Today I was at a Vodacom store in Hatfield, Pretoria. I went to request a sim swap and I must applaud the sales lady by the name of Thabiso Sebola. Her welcoming smile, was more than enough to convince me, I'm at the right place. She quickly approached me, asked if she could assist me, through out her service, we had a little chat and she's a darling. She showed me a lot of deals to choose and with the black Friday approaching, her sales skills have already sold me to a deal I am looking to get before the end of the week. Thank you Thabiso, I'm definitely going to make use of the Vodacom store in Hatfield going forward. You deserve a 5 star rating, I'd give you more if it was possible.

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Replies (2)
Vodacom
Vodacom's reply14 Nov 2023, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply14 Nov 2023, 07:29
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team 

Best regards,